SHIPPING POLICY

International Delivery

  • All orders are shipped from our warehouse in Jakarta, Indonesia. For international order we will use Aramex or DHL according to the shipping option that is available to the destination country.

Delivery Estimated

  • Shipping usually will take 1-2 weeks to arrive. However, the delivery time depends on the delivery service and adjusts the distance or delivery location. We will provide the shipping update including the tracking number via email.

Shipping Rules

  • We will process your order within 1-5 days during our work days, from Monday to Saturday from 10 am - 10 pm (GMT+7).  We try as quickly as possible to complete your order and send it to our delivery services.
  • But if the orders are in the high season or on campaign, we will process your order for about 4-7 days. 


All packages will be marked according to the original value of the goods ordered. Any and all customs charges are not included in our payment and will be billed directly to the customers from the tax office of each destination country. And we are unable to lower the value of the package declarations.


We are not responsible for any packages stolen, missing, or lost during the shipping. all this claim of this issue must be made by the customers to the appropriate carrier.